The complete operating system
for client intelligence

Client 360. Lead Pipeline. AI Insights. Analytics. Documents. All in one place.

QIndex One is a modern CRM platform built for family offices and advice firms. Manage client relationships, track your pipeline, automate workflows, and let AI surface the insights that matter — all with the discretion and security your clients expect.

Live AI demo · No login required

See what your office could ship in 90 seconds.

Three live modules powered by your client data, your pipeline, and your team's tasks. Each one replaces an hour of manual prep — try them now on three curated showcase families.

Hero feature

AI Client Meeting Brief

Generate a complete pre-meeting brief from a single client record — portfolio snapshot, key developments, risks, opportunities, and a draft talking-point script.

Uses your existing client data, structures and activity.
Demo runs on three curated showcase families.

Pick a family and generate to see a complete pre-meeting brief.

Revenue intelligence

AI Pipeline Summary

Where the revenue is sitting and what it needs from your team this week.

Generate a pipeline summary to see priorities, risks and recommended actions.

Operational intelligence

AI Internal Task Brief

A complete operational scorecard — overdue items, upcoming deadlines and bottlenecks across the office.

Generate a task brief to see priority items, deadlines, and recommended actions.

Inside the platform, all three briefs run on your live data — clients, leads, tasks, and service lines. Replaces hours of manual work across the entire office.

10+

Integrated Modules

3 AI

Operator Agents

2

External Portals

6

Service Lines

The problem is operational drag

Family offices and advice firms face three interconnected challenges that slow down operations and increase risk.

Scattered client information across systems

  • Key records are split across SharePoint, Google Drive, inboxes, file servers, and PDFs
  • There is no consistent source of truth, no clear owner, and no review cadence
  • Version confusion wastes time as teams reconcile what is current

Key person risk when staff change

  • Knowledge lives in one person's head, inbox, or spreadsheets
  • Onboarding takes weeks because people have to relearn where information lives
  • Offboarding leaves gaps, broken links, and duplicated work

Time lost searching and reconfirming

  • "Where is X?" requests interrupt senior staff every day
  • Authorities, roles, and key dates are rechecked each quarter
  • As household count rises, manual chasing grows with it

How it works

From scattered information to a unified, AI-powered operating platform in three steps.

01

Connect and organise

Import your client data, link your existing sources, and let QIndex One structure everything into a unified Client 360 view.

02

Operate and grow

Run meetings with AI prep briefs, manage leads through your pipeline, track tasks and compliance dates, and monitor your practice analytics.

03

Scale with confidence

Onboard new team members with clear permissions, automate repetitive workflows, and let AI surface the insights that matter.

Everything your practice needs

Ten integrated modules — including three AI operator agents and two external portals — that cover every aspect of running a modern family office.

Client 360

A unified view of every household, individual, entity, adviser, and operational status in one place.

  • Household and entity model mapping family groups to trusts, companies, and SMSFs
  • Individual profiles with roles, contacts, and relationship mapping
  • Adviser directory with specialisation tracking
  • Operational status, key dates, and action items at a glance

Lead Pipeline & CRM

A full lead management pipeline with Kanban board, qualification tracking, and conversion analytics.

  • Drag-and-drop Kanban board with customisable pipeline stages
  • BANT qualification framework for structured lead assessment
  • AI-powered lead scoring with confidence levels
  • Activity timeline tracking every touchpoint and interaction

AI Operator Agents

Three proactive AI agents that draft your day, prep your meetings, and flag compliance breaches before they hit.

  • Morning Briefing Agent — daily priorities, watchlist, and win line tailored to you
  • Meeting Prep Agent — one-page brief in 10 seconds, printable
  • Compliance Watcher — flags overdue reviews, stale handovers, unverified advisers
  • AI Chat, Lead Scoring, Anomaly Detection — embedded across the platform

Service Line Workspaces

A dedicated workspace per service line — Family Office, Wealth, Tax, Tax Advisory, Philanthropy, Trustee/Estate/Legal.

  • Active tasks, team members, and matching advisers in one view
  • Recurring Reviews scheduler — Monthly, Quarterly, Semi-Annual, Annual
  • Handover Log so context never gets lost between team members
  • Service-line tagging on tasks and notes for fragmentation-proof ops

Analytics & Reporting

Deep operational analytics with pipeline funnels, revenue forecasting, and health scoring.

  • Pipeline funnel with stage-by-stage conversion rates
  • Revenue forecasting across recurring and one-off fees
  • Adviser performance dashboards with workload distribution
  • Client health scores with automated risk flagging

Document Management

Securely upload, version, tag, and manage documents tied to each client relationship.

  • File uploads with automatic cloud storage
  • Document versioning with full change history
  • Category-based organisation with custom tagging
  • Direct download links with access-controlled sharing

Task Management & Automation

Template-driven workflows with automation rules that trigger based on conditions you set.

  • Task templates library for repeatable processes
  • Automation rules engine with trigger-condition-action logic
  • Due date tracking with overdue and upcoming windows
  • Workflow stages tied to client lifecycle milestones

Internal Adviser Hub

A central directory of your team — partners, advisers, consultants — selectable across tasks, client lead/supporting roles, and assignments.

  • Manually curated team roster with titles and specialities
  • Service-line tagging so the right adviser surfaces in pickers
  • One-click assign as Lead Adviser or Supporting Adviser on any client
  • Powers task owner pickers and assignment workflows org-wide

Family Principal Portal

A confidential, mobile-first read-only view for the family — net worth, key dates, family tree, document vault.

  • Magic-link sign-in or password — your choice
  • Beautiful net-worth hero card and family tree
  • Read-only document vault — encrypted, audited, secure
  • Branded experience that turns clients into advocates

Security & Compliance

Enterprise-grade access controls, audit trails, and compliance tools built for sensitive data.

  • Role-based access with restricted household support
  • Full audit trail of every view, edit, and export action
  • Rate-limited authentication to prevent brute force
  • Multi-tenant architecture — clean isolation per organisation

AI that works
behind the scenes

QIndex One embeds AI intelligence directly into your daily workflows. No separate tools, no context switching. Your team gets smarter insights exactly where they need them.

Ask the AI Chat Assistant anything about your client data
Generate meeting prep briefs from client history in seconds
Automatically score leads based on qualification data
Detect portfolio anomalies before they become problems
Receive smart task suggestions based on client patterns

AI features can be toggled on or off by your organisation owner at any time.

$2.4M

Total Revenue Tracked

68%

Pipeline Conversion

94

Client Health Score

Real-time

Adviser Performance

Analytics that drive decisions

Stop guessing and start knowing. QIndex One provides real-time analytics across your pipeline, revenue, team performance, and client health — all from a single dashboard.

  • Pipeline funnel with stage-by-stage conversion tracking
  • Revenue forecasting across recurring and one-off income
  • Client health scoring with automated risk alerts
  • Adviser workload and performance benchmarking

Built for teams that handle sensitive information

Enterprise-grade security with the flexibility to control exactly who sees what across your organisation.

Access control

  • Role-based permissions (Owner, Admin, Member)
  • Per-user client and pipeline access
  • Restricted household support
  • Organisation-wide feature toggles

Auditability

  • Complete access and edit logging
  • Change history on all records
  • Activity timeline per client
  • Exportable audit reports

Infrastructure

  • Rate-limited authentication endpoints
  • Secure cloud document storage
  • JWT-based session management
  • MongoDB with indexed queries

Pilot targets

What a successful QIndex One pilot typically achieves within 4-6 weeks.

  • Reduce time to find client information from ~6 minutes to ~2 minutes
  • Reduce new staff onboarding time from ~4 weeks to ~2 weeks
  • Cut "where is X?" requests by more than 60%
  • Reduce version control errors by more than 50%
  • Improve offboarding confidence with structured handovers

Ready to see the difference?

Start with a 4-6 week pilot on 1-3 client households. Experience the full platform — Client 360, AI insights, analytics, and automation — before committing.

Request a pilot

Simple, transparent pricing

Choose the plan that fits your organisation. All pilots are credited toward your first year.

Private Office

Foundations - Single family office, 1 client

Paid pilot
(credited):
$3,000 AUD

The pilot fee is credited to the launch fee on rollout

$2,000AUD / month

+ $6,000 AUD one time launch fee

Includes

  • Client 360 with individuals, entities, roles, and advisers
  • Document management with versioning and tagging
  • Task management with templates and automation
  • AI Chat Assistant and Meeting Prep Briefs
  • Analytics dashboard with health scoring
  • Full audit trail and activity feed

Multi Family Office Essentials

Portfolio - Up to 20 clients

Paid pilot
(credited):
$10,000 AUD

The pilot fee is credited to the launch fee on rollout

$7,500AUD / month

+ $20,000 AUD one time launch fee

Includes up to 20 clients

Includes

  • Everything in Private Office, plus:
  • Lead Pipeline with Kanban board and AI scoring
  • Revenue forecasting and adviser performance analytics
  • Anomaly Detection across your portfolio
  • Business Administration with team permissions
  • Priority support and quarterly health check

Multi Family Office Growth

Institution - 21 to 50 clients

Paid pilot
(credited):
$18,750 AUD

The pilot fee is credited to the launch fee on rollout

$15,000AUD / month

+ $37,500 AUD one time launch fee

Includes 21 to 50 clients

Includes

  • Everything in MFO Essentials, plus:
  • Advanced search and Command Palette for power users
  • Pipeline funnel analytics with conversion tracking
  • Custom automation rules engine
  • Enhanced reporting and saved searches
  • Higher user allowance and faster support response

Enterprise and Advisory

Bespoke - 50+ clients or advice firms (custom)

Paid pilot
(credited):
Custom

Contact us for pricing

Custom

Contact us for pricing

Includes

  • Everything in MFO Growth, plus:
  • Custom workflow templates matched to your practice
  • Bulk client onboarding and structured data migration
  • Enhanced restricted household governance
  • Staff training programme and structured handovers
  • Dedicated support model and tailored rollout plan

Ready to modernise your practice?

Client 360. Lead Pipeline. AI Intelligence. Analytics. All in one platform built for discretion.

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